Privacy
We understand the importance of protecting your privacy and we are committed to complyling with the Privacy Act 1998, and the National Privacy Principles. A copy of our Privacy Policy is available on request.
How and why we collect your personal information
We collect personal information from you when you apply for membership and when you use our products and services. We collect it so we can: give you information to which you are entitled as a member; and to supply to you, and administer, the products and services you require. We also collect it so that we can give you marketing information, with your consent (see below). If you do not provide us with all the information we request we may not be able to accept your application for membership or supply to you the product or service that you require.
Marketing Information
We may, with your consent, use your personal information to give you information, that may be of interest to you, about the other products and services that are available from us, from our related entities, and from other businesses with which we or our related entities have relationships. Your consent will be implied unless you notify us that you do not consent to your information being used for this purpose. You can elect to alter your consent at any time.
When we may give your personal information to other organisations
Sometimes we may need to give some personal information about you to other organisations who provide services that assist us in supplying to you, or in administering, the products and services you require, or assist us in giving the information that you are entitled to as a member
Examples of such organisations are our related entities, the Jackpot Club, suppliers of products to the industry, printing and mailing houses, and our partner St.George Bank Ltd ABN 92 055 513 070.
These organisations may only use the information to the extent necessary to provide services we require. Sometimes we may be required to give some personal information about you to other organisations to comply with our legal obligations.
Examples of such organisations are our auditors and legal advisers. Under no circumstances will information be sold to external agencies for marketing purposes.
Your access rights, and how to contact us
The Privacy Act gives you rights to access the personal information we hold about you, and you can ask us to correct the information if it is inaccurate.
For further information please contact:
Worldsmart Technology Pty Ltd
ABN 64 094 659 542
Telephone: (+61) 08 8373 6477
Facsimile: (+61) 08 8373 6488
Email: info@worldsmart.com.au
Mail: Level 2, 50 Greenhill Road, Wayville SA 5034
Contact Us
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e-asy Card
e-asy. A powerful marketing and data collection tool that gives your business the edge
e-asy from Worldsmart Technology offers substantial business and operational benefits while increasing venu patronage and revenue to retailers.
e-asy enables you to:
• Gain real customer data, in real time
• Track customers shopping purchases - the card links the product to the person
• Target advertising and marketing campaigns with real data from the e-asy system
• Increase average spend per customer
• Set promotions to drive additional sales across the business, or on specific products
• Attract new customers - e-asy customers migrate to retailers within the network so you can see new customers purchase at your business
• Customer retention - Give them a reason to come back
Imagination is Reality
Imagine knowing the age, gender and address (email and postal) of every customer that walks through your door. Imagine knowing what products appeal and sell to certain ages or genders. Imaging knowing exactly who to target and where to place that ad campaign. Imagination is now reality with e-asy.
Knowledge is Power
e-asy provides you with dynamic reporting, that gives your business real data, in real time. You have the power to build your own database, collate valuable customer information and generate reports that detail what has actually happened within your business. e-asy gives you the customer information you need to provide better customer service and more cost effective business decisions.
How Does it Work
The e-asy system is just that... easy! e-asy operates in an open network, where participating businesses offer customers e-asy points.
Customers benefit from becoming a "member" of a business as they are able to enjoy being rewarded when they shop.
Customers can earn e-asy points when shopping at any business in the e-asy network. Point are quickly and easily added to the customer's card as they shop. This makes e-asy inexpensive to businesses, yet highly attractive for customers as their e-asy points accumulate very quickly.
e-asy uses safe and secure Smart Card technology which stores demographic information for each customer on the card. This means that every time a customer makes a purchase and presents their card at a business, e-asy collects the data and reports who made the purchase, what time and day they made the purchase and what was purchased.
Drive Sales
Sales, discounts, 2 for 1 deals; these are all strong retail incentives, but do they keep the customer loyal to you? And how much do these promotions alter your bottom line?
e-asy provides you with a way to offer real customer incentives and increase in product sales, without reducing your bottom line, through costly product discounting.
A large number of exisitng e-asy retailers are utilising this feature very effectively. These retailers have reported significant increases in sales since implementing e-asy.
e-asy is leading edge program, that can change businesses and the results they achieve, for the better. Can you afford not to be in it?
Key Features
Online Internet Portal (Merchant Access)
• An online Web Application that provides businesses with the tools to manage e-asy, view reports, create promotions, maintain customer databases and various other administration functions
Promotions
• Various promotional types that will suit any business
• Promotions are easily created using Merchant Access
• Use the power of promotions to change your customers' purchase patterns
Award Choice
• Businesses can choose how much they want to reward their customers (minimum rate 1%). This gives flexibility to award more in area's that need a boost
SmartRetail
• A software package that integrates e-asy into approved Microsoft® Windows based Point of Sale systems (approved Point of Sale suppliers only)
• SmartRetail eliminates the need for a standalone EFTPOS style terminal to facilitate e-asy transactions (smmall USB Smart Card reader required)
• SamartRetail and e-asy are fully integrated (including the read), in the Worldsmart Retech iFocus Point of Sale system, creating the ultimate Point of Sale and rewards solutions
• SmartRetail means the e-asy transaction is faster, cleaner and seamless in a normal Point of Sale transaction
• e-asy transaction details are integrated into the Point of Sale transaction receipt
• Upload and download of e-asy transactions and promotions is faster as SmartRetail communicates with the Worldsmart Technology host server, through faster, more reliable internet communication protocols
SmartReports
• Real data, in real time which give businesses access to vital information
• e-asy offeres businesses different levels of reporting that can be tailored to the needs of the business
• Reports are available online via Merchant Access and can be saved or printed in PDF or Microsoft Excel
The Jackpot Club
The Jackpot Club system is a smart card based rewards program for the hotel and club industries where patrons can earn and redeem points at the hotels gaming room, bars, bottle shops or dining room.
The Jackpot Club system is a very simple system where 1 point = 1 cent, therefore the customer knows exactly how much their rewards are worth. Rewards information is stored on the Jackpot Club card, known as the J Card, which is issued to customers when they join the Jackpot Club.
The Jackpot Club has been operating since 1994, with the smart card technology first introduced in 1997. Since then the Jackpot Club has been riding a wave of success, with more than 75 venues operating in South Australia.
The Jackpot Club is also one step ahead of its competitors and market forces with the recent introduction of its Harm Minimization component.
To find out more information about the Jackpot Club log onto www.jackpotclub.com.au
Contact the Jackpot Club
Phone: (+61) 8 8357 7488
Fax: (+61) 8 8357 7499
Loyalty Link
Loyalty Link is a stand alone gaming machine loyalty solution created by Worldsmart Technology for H & L Australia. Loyalty Link allows consumers to play gaming machines and earn rewards within the Loyalty Link venue.
To find out more about Loyalty Link and H & L Australia log onto http://www.hlaustralia.com.au
SmartGame
Intelligent Gaming solutions for the Future
Next generation intelligent Gaming solution for hotels and clubs. SmartGame consists of both Hardware and Software components.
Player Interface Module (PIM) – Card Reader
Gaming PC operates the SmartGame Software Application
Modular features can be added to create an interactive marketing and service solution.
Audio Promotion – Overhead and Direct to PIM
Visual Display – Gaming Room or at PIM
Purpose
#TBA
Target Market
• Gaming Venues (Hotels / Clubs)
Customers
• South Australian Hotels - Jackpot Club (SA)
• Clubs (NSW, QLD)
Revenue Generators
• Hardware – PXA PIM
• Software Application – Worldsmart SmartGame
• Installation / Maintenance
• Management Fee
• Transaction Fee
Notes
• Supersede Worldsmart 5 application
• Supersede ARM and Playsmart Readers
SOFTWARE APPLICATION + HARDWARE
SmartRetail
Integrated card solutions
SmartRetail provides the interface for e-asy, SmartManager and SmartLoyalty to be integrated into POS systems.
Purpose
• To facilitate faster, integrated transaction processing
• Faster upload/download of transaction data
Target Market
• Hospitality
• Retail
• Club
• Government
Customers
• Worldsmart ReTech
• 3rd Party Vendors
Revenue Generators
• Software Licence (Volume)
• USB Card Reader
Notes
• Maintenance / Support
• Installation
SOFTWARE APPLICATION
SmartWave
SmartWave software from Worldsmart Technology enables powerful venue access and door control security with membership management benefits
Key Benefits
Key Benefits of SmartWave include:
• Know your members details when they enter your business or club
• Provide access to restricted areas for designated members or staff groups
• Reduce staff costs by reducing the need for staff at designated access points
• Enhance membership value and experience
• Provide electronic access and record of staff movements
• Provide detailed reports on membership entry
• Lower costs of membership administration
Intelligent Business Operations
SmartWave offers a management tool that can empower businesses and clubs.
With SmartWave you can record and control access to any area of your business, that means that any member that is not financial cannot gain entry into your business.
SmartWave is the membership management and access control tool that is designed for the smarter business.
Management Tool
With SmartWave staff will know who the members are whenever they enter your business or club.
Imagine knowing when an unpaid member walks through your door?
Or when a membership is due to expire?
SmartWave is a definite cost saving solution as SmartWave will identify the members by name, by membership category and by financial status. This means that you no longer have to manually check membership subscription or membership information.
Power of Reports
SmartWave produces dynamic reports that are useful to track membership migration and movement of members throughout your business or club premises.
No more log books or sign in books required with the SmartWave solution from Worldsmart Technology.
SmartWave is the membership management and access tool that is designed for the smarter business or club.
Solution Overview
SmartWave is a contactless card based access control and monitoring system that allows a venue to electronically check the status of every member.
Members wave, tap or insert their card into the readers, which are placed at entry doors to gain access into the venue. After waving the card, the Customer Entry Panel will display a variety of different messages depending on the status of the card used.
Warnings will be shown if the member is not valid or financial and these warnings may be tailored to suit the venue.
SmartWave can also be extended to control door entry by upgrading existing door lock mechanisms to accept the card as authority to unlock the door strike.
Product Features
• Contactless card based access
• Identifies members by name, number, club (for visitors), membership category and financial status upon entry
• Provides detailed entry/denial reports, which can be customised to suit
• Provides access to restricted areas for designated member or staff groups
• Provides electronic access and record of staff movements
• Integration with Worldsmart SmartSuite of Products such as SmartHub and SmartMembership
Modules
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SmartWave Access Control
• SmartWave can also be extended to control door entry by upgrading existing door lock mechanisms to accept the card as authority to unlock doors, rooms and / or restricted zones.
SmartWave Membership Control
• SmartWave can also be configured to only control membership within your business, club or organisation or can be setup to work in tandem with Access Control module.
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System Requirements
• Windows 2000/XP
• .NET Framework 2.0
• SmartWave software package
• Microsoft SQL Server Express (Optional)
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Minimum Hardware Requirements
• PC or Touch Screen Glaive (Entry Panel
• Smart Card Readers |
Key Visual Indicators
Advanced Warning indicators enable visual warnings to members of their door entry or membership status. example: Accepted, Warning or Rejected |
SmartHub
SmartHub from Worldsmart Technology provides a secure, powerful, feature rich kiosk solution to the Club, Gaming and Retail marketplace
Key Benefits
Benefits of SmartHub include:
• A powerful information hub which keeps customers informed of any event, change or advertisement within venues or clubs.
• A promotional tool that encourages consumer interactivity via proven, on the spot promotions
Reduced business administration costs
• Simple administration
• Combine SmartHub with SmartMembership ▪▪and SmartWave to create a powerful software solution
SmartHub is an interactive electronic kiosk that provides a wide range of features and functions to your customers that keep them informed and rewarded as well as reducing business administration and marketing costs.
Inform your Customers
More than just a web based kiosk solution, SmartHub is exactly that, a “smart hub” of information, which is tailored to suit individual clubs or businesses. SmartHub enables businesses to deliver a value added, consumer focused and driven solution aimed at informing, educating and advertising their products and services.
SmartHub is the point of contact for your consumers every time they enter your business. With SmartHub consumers can check their point balance as well as know the latest promotions and advertisements occurring in your business.
Reward your Customers
SmartHub assists businesses to expand membership, marketing and promotional activities through the dynamic promotions component by adding further excitement to your consumers with on the spot promotion wins, including birthday and door prizes. This is sure to keep your customers coming back to your business.
Easy Administration
SmartHub is an advanced software solution which is easy for any business to use. To upload advertisements it is all done online through Worldsmart Technology’s secure Merchant Access website. SmartHub can even be customised to suit your organisation, club or business through User Interface Skins.
SmartHub is the ultimate customer service tool for your Business, Club or Organisation.
SmartHub enables businesses & clubs to deliver a value added, consumer focused and driven kiosk solution to customers.
Solution Overview
SmartHub is a cost effective customer facing hardware and software solution designed to deliver messages
quickly and easily to customers.
SmartHub assists businesses to expand membership, marketing and promotional activities through the dynamic advertising, by delivering simple and smart messages to customers.
SmartHub automatically determines if the customer should be awarded a prize via one of its many inbuilt promotions including, Birthday Prizes, Door Prizes or Random bonus. The promotional points awarded are added onto the customers card instantly and an information screen is displayed informing the customer that they have won a prize.
Integration with Worldsmart Merchant Access enables you to customise your own venue promotion to target specific
customers, timeframes or to award and reward.
Product Highlights
Screenshots of the SmartHub User Interface
• Reduce Business Administration overheads
SmartHub is an advanced software solution which targets content specific information such as point balances, activity statements, advertising and promotion functionality. This assists in reducing the marketing and staffing costs to businesses.
• Secure Solution
SmartHub provides a secure kiosk solution by providing optional password authentication for customers. The kiosk installation is protected by a user interface that blocks users from accessing any Operating System features.
• Simple User Interface
SmartHub provides a consumer friendly user interface. Clear and easy to use touch panels and buttons have been designed to ensure customers can use all the features quickly and easily
• Unique Branding
SmartHub offers unique venue customisation features, unparalleled by other kiosk software solutions. Venue branding elements and naming configuration features are built into SmartHub enabling a comprehensive toolset which enables consumer and corporate personalisation.
*SmartHub is deployed with a standard user interface
*Custom SmartHub “skin” available at extra cost
• Integration with Worldsmart Suite
SmartHub can be fully integrated with other Worldsmart Technology products such as e-asy, SmartWave and SmartMembership.
System Requirements
• Windows XP
• SmartRetail software package
• .NET Framework 3.0 |
Minimum Hardware Requirements
• 512MB
• 1.4Ghz
• 45GB
• 1024x768 16/32 bit display
• Touch Screen |
SOFTWARE APPLICATION + HARDWARE
SmartMembership
Venue Membership Migration & Management
SmartMembership provides a platform that enables a reduction in venue administration tasks, associated with combining membership to the venue and the loyalty system, using an intelligent membership migration toolkit.
Purpose
• Facilitate ease of membership enrolments from existing membership databases
• Intelligent software that will eliminate double enrolment handling of the magnetic stripe and chip component of the card
Target Market
• Clubs (NSW, QLD)
Customers
• Existing clubs using e-asy
• New Clubs signing on to e-asy with legacy Membership Systems
Revenue Generators
• Software Application Licence – Worldsmart SmartMembership
• Maintenance / Support
• Installation
Notes
• Supersede PC e-asy Membership Application
• Application to be rebuilt using .NET framework
SOFTWARE APPLICATION
SmartReports
Comprehensive Analysis & Activity Reporting
A formatted and organised presentation of data.
Visual presentation of consumer activity.
Purpose
• Enable analysis of actual data
• Management decisions can be made on actual quantifiable data
• Use the information to change activities / initiative
Target Market
• Gaming Venues (Hotels / Clubs)
• Retail Merchants
Customers
• South Australian Hotels - Jackpot Club (SA)
• Clubs (NSW, QLD)
Revenue Generators
• New Reporting Packages
Notes
• Current Reporting packages need to be re-modelled
PDF REPORTING PACKAGE
SmartData
Data Mining & Predictive Analysis
SmartData OLAP web application enables businesses to customise and create their own reports, predictive analysis, trends, buyer /consumer behaviour.
Purpose
• Provide desktop access to all of the customers data
• Flexibility to arrange report structures to view data in a way that is meaningful to them
Target Market
• Suppliers & Distributors
• Clubs
• Merchant Groups
Customers
• South Australian Hotels - Jackpot Club (SA)
• Clubs (NSW, QLD)
Revenue Generators
• Subscription Model
Potential Ideas include:
charging for periods i.e. monthly, quarterly, annually
Notes
• Website – Promotion, Administration, Subscription
• Web Application – OLAP
Note – SmartData is a separate and different product to SmartReports.
Data, Charting, Analysis toolkit contained within SmartData OLAP web application enables businesses to customise and create their own reports, predictive analysis and charts. SmartReports are predefined PDF /XLS Reports using Stored
Procedures through SQL Report Manager.
WEB APPLICATION
SmartLoyalty
Custom Branded Loyalty
SmartLoyalty is a loyalty system that can be custom branded by a business / large corporate customer who does not wish to join the e-asy program and has a substantial existing customer base or the potential to establish a large stand alone loyalty solution for their products/business.
Note - This product is not to be sold or offered to Clubs.
Purpose
• Enable Worldsmart to leverage the existing loyalty system from e-asy to allow for a complete customer branded solution
• Closed Loyalty Solution
• Utilises the Generic Purse features within the Worldsmart system infrastructure
Target Market
• Large business with their own independent brand who do not wish to join e-asy
i.e. Chemists or Chain of Retail stores with an existing loyalty scheme
Customers
• Retail Groups
Revenue Generators
• Licence Premium - designed to offset cost of setup
• Web Application
• Database
• Reports
• Maintenance
• Development Time – Customisation
• Transaction Fee
Notes
• Long Term Vision
• Exclusive Solution
TBC - #WEB APPLICATION or functionality built into MA
SmartManager
Intelligent Card & Customer Management
SmartManager is the term used for the package that delivers a stored value card system to the customer, to enable simple money management.
Note - This product is not to be sold or offered to Clubs.
Purpose
To facilitate Customers/Clients who don’t fall into the Retail, Hospitality, Gaming Industries, Client Example. ALPA
Target Market
• Government
• Clients who require a management tool (non loyalty)
Customers
• FOODCard – ALPA, Outback Stores
Revenue Generators
• Software Licence (Volume)
• USB Card Reader
• Installation / Maintenance
• Development Time - Customisation
• Transaction Fee
Notes
• Currently referred to as name for a solution for Customers wishing to utilise essentially the e-asy infrastructure with the point of sale with the generic purse.
• Management Tool. Slimline Web application designed purely for customers who only need select functionality currently built into MA.
Think Merchant Access cut down with simple easy to use Card Management features. Management Tools.
TBC - #WEB APPLICATION or functionality built into MA
WST is also the market leader in pre-commitment in gaming and has already trialled its voluntary pre-commitment system, Playsmart, which was evaluated by the SA Responsible Gambling Working Party through the Department of Treasury and Finance and funded by the Department of Families, Housing, Community Services and Indigenous Affairs.
The Worldsmart Technology Merchant Access website enables our merchants to track their activity, view reports and perform a range of other functions in a secure environment.
Worldsmart Technology Pty Ltd.
