Customer Loyalty
Turn every transaction into a reason to come back
Whether you run your own loyalty program or participate in a retail group's national program, Worldsmart connects customer loyalty directly to your POS – so every purchase earns, every offer is targeted, and every insight helps you sell more.
Run your own loyalty program – SmartRewards
SmartRewards is Worldsmart's own paperless loyalty solution – built for retailers who want to own their customer relationships and grow basket size without the complexity of traditional loyalty programs.
What SmartRewards does for your store
Grow basket size and drive repeat visits through points, rewards and personalised offers
Understand your customers — buying habits, preferences, frequency and spend
Execute targeted direct marketing to the right customers at the right time
Support your community by directing customer points to local clubs or charities
Works for single stores and retail groups alike
How it works
Instant activation at POS – no friction at the checkout
Mobile app is your customer's membership card – no physical cards needed
Virtual cards mean no printing costs
Seamless eCommerce integration – customers earn and redeem online and in-store
Merchant portal for configuration, reporting and analysis
Direct marketing tools with MailChimp integration
Offline mode in case of internet outages
Fixed operational cost – talk to us about pricing
Already part of a retail group? We connect to your program
Many independent retailers participate in loyalty programs run by their retail group or buying group.
Worldsmart integrates directly with these programs – so your customers earn and redeem seamlessly at your POS without any manual handling.
Not sure if your program is supported? Talk to our team.
The Worldsmart loyalty advantage
Integrated at point of sale (POS)
Loyalty is built into the checkout, not bolted on. No separate terminals, no manual steps.
Your customers, your data
You own the customer data and the relationship.
Single stores or multi-site groups
Works for one store or across a multi-site network.
Own program or group program
Run SmartRewards, connect to your group's program, or both.
Real data insights in real time
Merchant portal reporting shows you exactly who your best customers are and what they buy.
Ready to make loyalty work harder for your store?
Request a demo and we'll show you how Worldsmart loyalty works for your store type.